Legal & Policies
Security & Responsible Disclosure
Last Updated: November 2025
Rentiful takes security seriously. We work continuously to protect your personal information, payments, listings, and account integrity.
If you discover a vulnerability or security issue, we encourage you to report it responsibly so we can investigate and resolve it quickly.
1. Reporting a Security Issue
Please report potential security vulnerabilities to our security team at security@rentiful.ng with as much detail as possible.
- Steps to reproduce the issue
- Impact of the vulnerability
- Any proof-of-concept (if available)
2. What We Commit To
- Acknowledge your report within 72 hours
- Investigate and validate the issue
- Update you on our progress
3. Prohibited Actions
When testing, do not:
- Access or modify other users' data
- Perform DDoS or load testing
- Use automated scanners
- Engage in social engineering
Thank you for helping us maintain a secure marketplace for renters and property managers.